Australia Venue Co.
The better way to manage sales and operations
Renowned for its vibrant atmosphere,
cutting edge fit-outs and a creative
food & beverage offering, Australian
Venue Co. boasts an ever-popular
national portfolio of restaurants, bars
and dedicated event spaces.
Established in 2012, Australian Venue
Co. prides itself on its diverse range of
venues, each with their own brand identity
and a consistent focus on providing
exceptional gastronomical experiences.
In late 2017, iVvy’s cloud-based venue
management platform was rolled out
across 55 of Australian Venue Co.’s
properties to provide them with a
centralised booking engine to manage
their event spaces and improve their ability
to gain insights into individual property
and business-wide performance.
What was previously an incredibly labour- intensive lead-to-contract process,
the group was in desperate need to improve efficiencies and provide their team of 156 users the tools to process payments, create banquet event orders and generate multi-property quotes to capitalise on inbound sales revenue.
Australian Venue Co. implemented the
iVvy Venue management solution across
their portfolio of 55 sites, Australia wide.
The iVvy implementation has enabled the group to:
- Reduce the time it takes to generate quotes and multi-quotes to 15 minutes (a process that would typically take over half an hour)
- Create BEOs and provide access to these documents to head office
- Improve reporting functionality with the ability to forecast sales figures
- Save time and improve accuracy through the MyGuestlist integration
Through the iVvy software, Australian
Venue Co. has been able to significantly
improve their client services by providing
multi-property quotes, thus allowing
them to promote and upsell alternate
available properties. The iVvy solution
has also enabled the group to better
manage their sales and operations with
improved efficiency, whilst affording them
direct access to smarter data, improving
their ability to forecast revenue.
With the functionality to accept electronic signed contracts as well as process payments and track deposit progress, the centralised system affords the group’s growing team visibility to aid in cross-departmental communication.
Operationally, iVvy’s integration with MyGuestlist has also improved the speed at which opportunities are entered into the system accurately, in turn saving time and reducing the risk for human error.
With an improvement to enquiry response times, Australian Venue Co. venues can take advantage of the digital landscape to better serve their new and existing online consumers.
“We’ve worked with systems before, but iVvy is the best in-market for price capability and flexibility.”
Kylie Moncur – GM, Sales & Marketing
- Tech fee without commissions
- Rules Engine for live bookings
- Direct booking engine and distribution controls